Account Services Manager, Ad Ops

Ref#: 30177
Job Schedule: Full-Time
Job Location: New York, NY, US


The Account Services Manager will be responsible for supporting the Ad Sales and Sales Operations teams in scheduling, approving, implementing and monitoring Entercom’s digital display, video, and audio advertising campaigns. This individual will work with the Sales Operations team to ensure flawless campaign execution as well as provide ongoing monitoring and support for assigned partners, advertisers and agencies. The Account Services Manager will also be responsible for working with senior Ad Operations leadership to support vendor partnerships for performance and audience measurement such as Moat and Nielsen.

The ideal candidate is extremely detail-oriented, exceptionally organized, has the ability to multitask and manage multiple tasks, possesses strong written and verbal communication skills, solid computer/technical skills, and thrives in a fast-paced, deadline oriented environment.  


  • Manage the approval process for digital advertising campaigns across multiple Entercom markets.
  • Serve as primary technical and operations contact for digital market staff
  • Work with Sales Operations to ensure ongoing maintenance and monitoring of campaigns
  • Implement rich media, third party tags, and utilize some HTML for more complex campaigns
  • Develop in-depth reports for pacing, inventory availability, sell-thru rates and billing
  • Monitor campaigns and ensure campaign delivery
  • Manage campaign performance and make optimization recommendations
  • Provide clients/sales with any necessary campaign reporting
  • Manage team of  1 – 3 Account Coordinators
  • Manage Rich Media partners
  • Ad hoc projects as needed
  • Monitor and provide reporting for viewability and audience guarantees

The successful candidate must have direct experience in the Internet advertising industry.

  • BA/BS degree (or equivalent training and experience)
  • 4+ years’ work experience in a trafficking/sales operations role
  • Digital Ad Ops experience and audio trafficking experience required
  • Must have experience with an ad server, including DoubleClick, 24/7 Real Media, Triton, OAS, or Atlas
  • Hands on experience with Order Managements Systems such as Operative or Wide Orbit
  • HTML and/or Javascript skills a plus
  • Experience working with viewability and 3rd party ad verification vendors a plus
About Us:
Entercom Communications Corp. (NYSE: ETM) is a leading American media and entertainment company reaching and engaging over 100 million people each week through its premier collection of highly rated, award winning radio stations, digital platforms and live events. As one of the country’s two largest radio broadcasters, Entercom offers integrated marketing solutions and delivers the power of local connection on a national scale with coverage of close to 90% of persons 12+ in the top 50 markets. Entercom is the #1 creator of live, original, local audio content and the nation’s unrivaled leader in news and sports radio. Learn more about Philadelphia-based Entercom at, Facebook and Twitter (@Entercom).
EEO Statement:
Entercom is an Equal Opportunity and Affirmative Action Employer. Entercom affords equal employment opportunity to qualified individuals regardless of their race, color, religion or religious creed, sex/ gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, gender identity, gender expression, national origin, ancestry, age (over 40), physical or mental disability, medical condition, genetic information, marital status, military or veteran status, or other classification protected by applicable federal, state, or local law, and to comply with all applicable laws and regulations. Consistent with our commitment to equal employment opportunity, we provide reasonable accommodations to qualified individuals with disabilities who need assistance in applying electronically for a position with Entercom, unless doing so would impose an undue hardship. To request a reasonable accommodation for this purpose, please call 1-610-660-5614. Please note that this phone number is to be used solely to request an accommodation with respect to the online application process. Calls for any other reason will not be returned. Reasonable accommodation requests are considered on a case-by-case basis.
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