Collections Associate

Ref#: 29420
Job Type: Full-Time Staff
Job Schedule: Full-Time
Job Location: Nashville, TN, US

About Us:
Radio is America’s # 1 reach medium and growing, with 93% of Americans tuning in weekly. Only radio is live, local and personal with massive scale, offering today’s advertisers daily audience engagement, unparalleled ROI, and powerful brand activation at a time when competitive media are becoming increasingly disrupted.
As one of the country’s two largest radio broadcasters, Entercom offers integrated marketing solutions and delivers the power of local connection on a national scale with coverage of close to 90% of persons 12+ in the top 50 markets. Entercom is the #1 creator of live, original, local audio content and the nation’s unrivaled leader in news and sports radio.​

Entercom's Shared Service Center manages Accounts Payable and Accounts Receivable functions for all of its properties.   The center will drive continuous process improvements through best practices, innovative ideas and a passion for customer satisfaction.   As the Collections Associate, you will implement the collections strategy for each customer and ensure all customer invoices are paid on time. Specifically, this role will be responsible for:

  • Ensure all customer invoices are paid within terms
  • Maintain excellent records of collection activity
  • Ensure all partially paid invoices are cleared by further payment or billing adjustment
  • Track and clear any and all unapplied cash
  • Weekly review with Supervisor of all overdue accounts
  • Maintain good working relationships with customer contacts
  • Ensure compliance with the published policies and procedures

As an Associate, you must have ability for attention to detail with focus on exceptional customer service.  In addition:

  • Focus and skill at accuracy, attention to detail and consistency
  • Effective time management skills
  • Effective problem solving and documentation skills
  • Ability to build good relationships with customers and suppliers
  • Provide proactive service to customers
  • Proficient in Microsoft Office Suite
  • 1-3 years A/R experience preferred
Equal Opportunity Employer Minorities/Women/Veterans/Disabled
EEO Statement:
Administrative Support Workers
< Back to job list